Shipping

Standard shipping is 5-7 business days using USPS or UPS. Shipments will go out Wednesday - Saturday. In order to provide our customers with accurate and fair rates our shipping calculator takes into consideration the weight of the purchase, shipping destination and desired method. 

International Shipping

Loyal Supply Co. ships internationally to Canada, Europe, Australia, and New Zealand (with some exceptions). 

To receive a shipping quote please email orders@loyalsupplyco.com with the items and quantities you'd like to purchase as well as your full shipping address. 

All international orders are shipped USPS International Priority Mail and can take 6-12 business days. All international sales are final. Returns will not be accepted on internationally shipped goods. Loyal Supply Co. is not responsible for any import fees, taxes, VATS, or any other customs fees should the package be processed by customs. If the package is processed by customs there will be a delay in delivery. If packages are refused due to unexpected customs charges you will be charged for outgoing and incoming shipping charges as well as the refusal charges. 

Order Status

Loyal Supply Co. will process your online order within 36 hours given all items are in stock. We do our best to keep the website’s inventory updated at all times, but occasionally items do sell out. If an item is sold out, you will be notified via email or phone. Orders with sold out items will either be voided and the purchase refunded, or the amount of that item will be credited back to the original card, and the order will be sent partially fulfilled, per the customer’s wishes. 

Forms of Payment Order

We accept Visa, MasterCard, American Express, and Discover.

Return Policy

We hope you are very happy with all of your purchases from Loyal Supply Co. If an item arrives broken or damaged, please contact us immediately at orders@loyalsupplyco.com to work out a replacement or exchange. Returns for other reasons will be handled on a case-by-case basis for store credit. All shipping fees are non-refundable unless product is determined to be defective or damaged. Loyal Supply Co. is not responsible if the returned package is lost or the items is damaged in the mail. 

Privacy Statement

Loyal Supply Co. does not sell or share your information with outside companies or third parties. When you purchase from our online store, we request your name, billing and shipping addresses, phone number, email address, and credit card information. We ask that you provide this information so that we can process and ship your order. We encourage you to sign-up for our email list. Our email notifications provide you with advanced notice of sales, new merchandise, and other news from Loyal Supply Co. You have the freedom to add or remove your name from our email list at any time. 

Security

Loyal Supply Co. takes your privacy and security seriously. We have taken every precaution to secure your privacy online, at our data centers and at our physical location to protect against the theft, manipulation, and loss of information collected at loyalsupplyco.com. Your information is password protected and is available only to persons whom need it to fulfill your web orders, or answer specific questions that you may have.

Indemnification

You agree to defend, indemnify and hold Loyal Supply Co. (Habbyshaw LLC) harmless from and against any and all claims, damages, costs and expenses, including attorneys' fees, arising from or related to your use of the site.

Copyright

All content of this site (loyalsupplyco.com) is the sole property of Loyal Supply Co., with the exception of the product images that are the property of other respective owners. These images, graphics, and copy are protected by international copyright and intellectual property laws. You may not copy, transfer, reproduce, retransmit, or modify any portion of this site without the express written permission of Loyal Supply Co.